Frequently Asked Questions
1) Who can use the Wellness Clinic at Owl Creek?
Currently, we are seeing all students, faculty, and staff of Fayetteville Public Schools.
2) How do I pay for services?
If you have private insurance, we will take your copay and bill your insurance provider
If you are uninsured, you will provide proof of income and we will
place you on a sliding scale payment discount through Community Clinic
If your child has ARKids (Arkansas Medicaid for Children) we will
bill Medicaid for services if Community Clinic is your primary care
Private insurance will pay their usual copay
Medicaid and ARKids B will pay usual copay
Uninsured children will pay no copay, but will be billed according to sliding scale discount.
3) My child does not go to Owl Creek. How will he or she get there?
The clinic prefers that the child is accompanied by a
parent or legal guardian, however, we understand that most parents work
and are unable to transport their children to the clinic, or have no
reliable means of transportation. The district has social workers
who are available if needed for safe transport of your child in your
absence. Please remember that your child MUST have a signed consent for
treatment form on file for your child to be seen without a parent or
legal guardian present.
4) I already have a primary care provider. Do I need to switch?
We are not in competition with your PCP, rather we want
to complement community health care providers to provide the best
overall care for your child. We are here to provide services for
students that are undeserved and have unmet health needs. We
If you or your child needs to be seen for an acute illness, in some
cases (depending on your PCP), it will be necessary to contact your
primary care provider first to see if their schedule allows you to be
seen right away. If they are unable to accommodate you, our nurse
practitioner will see you and collaborate with your PCP directly to
provide you with the most efficient and appropriate treatment.
If your child is without a primary care physician (PCP) or you
want to change their PCP, the FPS Wellness & Education Clinic can
become their primary health care provider.
5) As an FPS employee, can I access the clinic?
Yes, FPS employees are eligible to access the clinic. If you are
without a primary care physician (PCP) or you want to change your PCP,
the FPS Wellness & Education Clinic can become your primary health
6) What is the difference between the School Nurse's office and The FPS Wellness & Education Clinic?
School-based wellness clinics are not the same as
the school nurse's office. They are separate but associated primary
health care centers able to treat and resolve student, faculty, and
staff health problems, staffed with a Nurse Practitioner, registered
nurse, licensed mental health professional and administrative
assistant. School nurses often refer students to the school-based
wellness clinic, along with school counselors. Located on school
grounds, FPS Education and Wellness Clinic offers comprehensive,
confidential physical and mental health services to students. Students cannot use the services of the school based wellness clinics
unless a signed parent permission form is on file.
7) What is the difference between a school counselor and the school-based wellness clinic counselor?
School counselors are in charge of character
building, classroom intervention, benchmark testing, and group therapy
within the school. They have to have been a teacher for at least 3 years
and receive licensing to be a school counselor. They can refer children
or families to our wellness clinic counselor. The FPS Wellness
& Education Clinic counselor is a licensed mental health
professional who can diagnose and treat with individual, family or group
therapy. She sees only students of Owl Creek, but is able to refer
other individuals to the Ozark Guidance Center.